Mark White Freelance and Contract UX & UI Designer

I'm Mark,

Your New UX Designer

For over 15 years I've been creating engaging digital products and services for startups, international software companies and recognised high street brands using my skills in UX & UI design and development.

I create various design artifacts for your project, from process and user flows to wireframes and prototypes, high fidelity mockups to coded templates.

I bring insight into your users and how to create experiences that captivate them whilst achieving your product goals.

I get the most out of working on new digital projects that are in their early stages, where my experience and broad skill set can add their greatest value.

I regularly work remotely with project teams or can work on site in Central Scotland (Edinburgh and Glasgow) and London (for the right project).

Let's work together on your making your next product a success.

Get In touch to tell me about your project to see if we can work together.

View Showcase Contact Me

Skills

UX Design & Strategy

Visual & UI Design

Prototyping & Interaction Design

App's I Use

Design Experience

with corporations and startups alike.

I've worked on projects for large scale and feature-rich products for multination banks, software companies and startups alike, what interests me is the problems digital products can solve for users and communties.

My ability to quickly assimilate product domain knowledge combined with my drive to create optimised, functional, yet engaging experiences has naturally lead me in to software solutions and services.

Recent banking sector projects I've worked on for Lloyds Banking Group and HSBC have both involved solving problems for users, bringing true advice and financial recommendations fully online, without additional offline steps.

Both experiences needed to consider the users level of experience through detailed, multi-faceted, question sets to provide FCA approved advice.

Retaining the customers trust and engagement in these products while also converting them to a product meant investing considerable time in early stages of research to build knowledge and gain insight.

Oracle Maxymiser was another past project where these skills became pivotal, where I lead the start of a complete UX overhaul of the multi-variate testing platform. Working closely with the product owner, and creating a new UX team, I brought consistent UI and UX design patterns based upon Google Material Design into play alongside multiple new and redesigned product features.

I enjoy working with startups on fresh new ideas that need a little helping hand to see the path to a viable digital product and where I get to exercise some of my other development skills.

I also work on my own side projects like Gardnr (see below), where I see opportunities for new products that can help users and communities grow and help bring positive change through learning new skills.

Investment Robo-Advice

Creating and refining domain models, wireframes, detailed Axure and InVision prototypes and UI Designs on a fully online investment advice product that aims educated and engaged users with no previous experience about investment.

Also worked heavily with BA's, product owners, stakeholders and financial advisors to create a decision that was pivitoal to understastanding the offline process and converting it into an online process.

Decummulation Advice

A greenfield project to create a prototype for a retirement advice online tool that would enable its users to fully see a tax-optimised route to decumulation.

This involved grasping detailed and complex financial rules and processes and combining them into an online process that would educate and engage the audience.

I created user flows, wireframes, Axure and InVision prototypes ready for user testing.

My Process

Creating digital products that solve problems relies upon building knowledge and understanding using a progressive, yet agile, process where validation and refinement are at its core.

I use a process of iteratively validating and refining solutions through minimum viable design artifacts, sketching, wireframing and prototyping, building up the fidelity of resources that can be tested with an audience and stakeholders to validate my hypotheses.

Testing these viable artefacts as early and regularly as possible aids a projects ability to fail fast, learn, understand and refine. This provides greater ability to arrive at a well-considered solution before a project moves into higher resource and cost stages.

This also optimises the products minimum viable features whilst shining a light on areas where design can add value through considered user intrefaces with user feeback elements and interfacts that bring delightful and visual aesthetics to the user experience, increasing user engagement and product evangelism.

My Process In Detail

Testimonials

Mark gets to grips easily with complex information and can replay it back in designs to precision detail, often at one time of asking.
Chris Hollingsworth Business Analyst at HSBC

Incredible commitment, empathy and deep understanding of both UX and UI. It was a pleasure to work with Mark and hope that we do so again in the near future.
Dean Butler Head of Retail Wealth at HSBC

Mark adds value via thorough understanding with which he can see patterns and relationships in original ways not immediately apparent.
Chris Hollingsworth Business Analyst at HSBC

Mark is considerably skilled at rapidly sketching through concepts in detail methodically to get to the nub of a scenario. These stand out qualities of depth and creativity are a latent combination for UX design.
Chris Hollingsworth Business Analyst at HSBC

Any innovative digital media project, whatever the sector would benefit from Mark’s input.
Chris Hollingsworth Business Analyst at HSBC

Hi, I'm Mark

Let's work together to design & create engaging digital experiences.